SmartAirRemote Privacy Policy

Last updated: May 19, 2026 · Version 1.0

Welcome to SmartAirRemote (the "App"). The App is provided by Wuhan Yufa Elephant Law Consulting Co., Ltd. ("we," "us," or "our") to help you control air conditioners remotely through smart devices or cloud services.

We value and protect your personal information and privacy. This Privacy Policy explains how we collect, use, store, share, and protect your information, and what rights you have. By using the App, you acknowledge that you have read and understood this Policy. If you do not agree, please do not use the App.

Notice: We may update this Policy from time to time. The updated version will be published in the App or on our website. Your continued use of the App after an update constitutes acceptance of the revised Policy.

1. Information We Collect

To provide air conditioner remote control, device discovery, and subscription features, we may collect or use the following information:

• Account and subscription information: When you purchase a membership through Apple In-App Purchase, transactions are processed by Apple. We may receive subscription status, product IDs, and transaction identifiers to verify your membership. We do not collect or store your Apple ID password or full payment card details.
• Device information: Such as device model, operating system version, app version, and language settings, used for compatibility, troubleshooting, and service improvement.
• Network and connection information: With your permission, we may read your current Wi‑Fi network environment (e.g., local IP subnet) and scan the local network to discover air conditioners or gateways. We do not upload your Wi‑Fi password.
• Smart device and account information: If you connect air conditioners or gateways, we may process device identifiers, connection status, and related account information after your authorization, to sync device lists and send control commands.
• AC control preferences: Such as device name, temperature, mode, and fan speed, stored mainly on your device to restore your settings.
• Camera (optional): Used only when you actively choose features such as QR code scanning for device setup. We do not access the camera in the background.
• Bluetooth and local network (optional): Used with your permission for device pairing and local network discovery.
• Logs and diagnostics: Such as crash logs, API errors, and de-identified usage statistics, to maintain stability and security.

2. How We Use Information

• To provide, maintain, and improve remote control, device discovery, and pairing features;
• To verify subscription status and deliver membership benefits;
• To protect accounts, devices, and systems from fraud and abuse;
• To troubleshoot issues, analyze performance, and improve user experience;
• To comply with applicable laws or respond to lawful requests from authorities.

3. Sharing and Disclosure

We do not sell your personal information. We may share limited information only in the following cases:

• Service providers: Such as Apple (App Store and system services) and other third-party partners that help us operate the App, only as needed for the relevant feature and subject to their privacy policies.
• Legal requirements: To comply with applicable law, litigation, arbitration, or mandatory government requests.
• Protection of rights: When reasonably necessary to protect the rights, property, or safety of us, our users, or the public.
• With your consent: In other situations where you have given explicit authorization.

4. Storage and Security

• Your AC control preferences and membership status are stored primarily on your device using local storage mechanisms.
• Cloud-related device data, if any, is stored and processed by our or third-party cloud infrastructure according to applicable policies.
• We use reasonable technical and organizational measures to protect information, but no method of transmission or storage is completely secure.
• We retain information only as long as necessary for the purposes described in this Policy, after which we delete or anonymize it unless law requires otherwise.

5. Permissions

The App may request the following iOS permissions. You can manage them anytime in Settings:

• Local Network: To discover air conditioners and gateways on your LAN;
• Network access: To sync devices, send control commands, and verify subscriptions;
• Camera: For QR code scanning when you choose to use it;
• Bluetooth: For pairing and connecting certain smart devices, where applicable.

Denying a permission may disable related features but will not affect other parts of the App.

6. Children's Privacy

The App is intended primarily for adults. If you are under 18 (or the age of majority in your jurisdiction), please use the App only with a parent or guardian's consent. If we learn that we have collected personal information from a child without proper consent, we will delete it promptly.

7. Your Rights

Depending on applicable law, you may have the right to:

• Access or correct information about you;
• Withdraw permissions you have granted (via system Settings);
• Revoke account or device authorization in the App, where applicable;
• Stop using and uninstall the App to remove most local data;
• Contact us regarding privacy matters (see below).

8. Cross-Border Transfers

If device or account data is processed on servers located outside your country, it will be handled in accordance with applicable law and with reasonable safeguards in place.

9. Policy Updates

We may update this Privacy Policy due to business, legal, or regulatory changes. For material changes, we will notify you through in-app notices or other reasonable means. Continued use after an update means you accept the revised Policy.

10. Contact Us

If you have questions, comments, or complaints about this Privacy Policy or our handling of personal information, please contact us:

• App name: SmartAirRemote
• Operator: Wuhan Yufa Elephant Law Consulting Co., Ltd.
• Email: yuze1@xuyanghuyu.com

We will respond within a reasonable time.